LittleMissMatched takes the privacy of our customers very seriously. We respect the privacy of all our users as well as the concerns of parents for their children visiting our site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this site.
This policy describes the customer information we collect and why; how we use this information and when (and if) we share it with third parties; the choices you can make about how your personal information is collected, used and shared; and the data security, accuracy and access measures we have adopted to protect customer information under our control from loss, misuse or alteration. We also provide you with information how you can correct inaccuracies in the information. You can contact LMM directly in reference to the privacy of yourself or of your children, using any of the means of communications outlined in this policy.
Personally Identifiable Information
What we collect and how we use it: The phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.
You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly, for contests and for promotions for example. The following are some examples of how such information might be collected and used:
LMM Club Newsletter (Electronic Mailing)
Our email newsletter is used to communicate new product availability, promotions and discounts. If a user requests to receive communications from LittleMissMatched (newsletters or company updates, for example) they need to provide a valid e-mail address. Real names need not be used to request newsletters.
Contests and Promotions
Email addresses that are submitted for entry in a contest or sweepstakes are used for the purpose of determining and notifying a winner. We may also use the email address to send a follow up newsletter. You may, at any point of time, inform us that you are no longer interested in receiving our newsletter, and we will immediately discontinue any further mailings. When entering contests or sweepstakes, children under the age of 13 are required to provide their parent’s consent. Should a participant under the age of 13 be selected as the winner (depending on eligibility and legal requirements per the contest rules and regulations), LittleMissMatched will notify that child that he/she has won and, to the extent possible, will follow up with the parent or guardian to avoid any surprises when we award the prize. We may post participant entries and/or winner’s on the website with first name, age and home state/province. Once the prize is awarded, information related to the winner will be maintained for internal administrative and auditing purposes.
When purchasing LMM products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. We state that users must be 18 in order to create an account.
If you require technical support, we will ask you for information necessary to analyze and resolve the issue — such as information about your computer hardware and software, internet connection details, and the nature of the problem you are experiencing.
You will always be the person to make the ultimate decision whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We occasionally make names and addresses (but never email addresses) available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive these offers please contact us by email at email@example.com or by telephone at (201) 902-0056. In addition, LMM may retain the services of outside contractors to provide technical and business services for us. We require that these contractors keep the personally identifiable information of customers secure and confidential. We also require that these contractors use personal information only on behalf of LMM.
Please be advised that in certain instances, it may be necessary for LMM to disclose your personal information to government officials or otherwise as required by our legal obligations.
How you can access, change, or delete your information and preferences: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to firstname.lastname@example.org, or via postal mail to LittleMissMatched, 1 Harmon Plaza, 5th Floor, Secaucus, NJ 07094. You may also contact us at (201) 902-0056. Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.
You may, at any time, access and verify, correct, update or remove your personal information and preferences on-line at www.littlemissmatched.com and/or by contacting us by email at email@example.com or by telephone at (201) 902-0056.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
LittleMissMatched is concerned about the safety and security of children when they use the Internet. In accordance with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without parental notification.
Web Site Traffic
We may track domain names, IP addresses, browser types, resolution, etc, from people who visit our site. We use this information to track aggregate traffic patterns throughout LMM's Web site. Such information is not correlated with any personal information.
Your LittleMissMatched account information is password-protected for your privacy and security. LittleMissMatched will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information.
In addition, when you submit sensitive information via this web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.
Links to Third Party Sites
Please be aware that our site may contain links to other sites hosted by third parties. LittleMissMatched does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
LittleMissMatched reserves the right to change, modify or amend this policy from time to time. If we make any significant changes to this policy, we will post those changes on this web site. Such changes will become effective upon such posting, unless explicitly stated otherwise. LittleMissMatched encourages you to periodically review this policy to be informed of how we collect, use and protect your information.
How to Contact Us
For more information, please visit our help center.